Safety first: if there is a gas smell, sparking, or a sagging ceiling, leave the area and call 911 or your utility before anything else.
Carrollton spans Dallas, Denton, and Collin counties, with many homes from the 1970s and 1980s. Aging water heaters and supply lines, slab leaks, and hail damage are common sources of water damage.
Areas
Neighborhoods across Carrollton, from Old Downtown to the north side.
First steps
- Stop the water. Close the fixture valve or the home's main shut-off. In many North Texas homes it is in a box near the curb by the meter, at a hose bib, or in the garage.
- Make it safe. Stay out of standing water near outlets and appliances.
- Document. Photograph and video the source and every wet room before moving anything.
- Call your insurer to ask about their claim process.
- Start drying. Move rugs, furniture, and electronics out of wet areas.
- Get the right help. A licensed plumber fixes the source; a restoration contractor measures moisture and dries walls and floors.
Common requests in Carrollton
- Slab leaks and clay-soil movement
- Frozen and burst pipes
- Water heater and appliance leaks
- Hail and storm roof leaks
- Flash flooding
- Mold after a leak
How our referral works
We are a referral service, not a contractor. When you send a request, we connect you with an independent restoration contractor who serves your city. You contract with and pay that contractor directly, and you are always welcome to choose someone else.
How to check a contractor in Texas
- Texas does not issue a statewide license for general water damage restoration, so ask about training and track record. Many firms train crews to IICRC standards; ask which certifications their technicians hold.
- Plumbing work requires a license from the Texas State Board of Plumbing Examiners. Look the plumber up before work starts.
- Mold assessment and remediation above a small-area threshold require licenses from the Texas Department of Licensing and Regulation, and the assessor and remediator on a job generally must be different companies.
- Some cities require registration or permits for certain repairs. Ask whether permits are needed.
- Ask for proof of liability insurance, a written estimate, and a written contract. Read any assignment-of-benefits or direction-to-pay form before you sign.
Nearby cities
- Dallas
- Fort Worth
- Arlington
- Plano
- Irving
- Frisco
- Garland
- McKinney
- Grand Prairie
- Denton
- Richardson
- Mesquite
- Lewisville
Common questions
Do you take requests from all of Carrollton?
We take requests from across Carrollton and refer them to independent contractors who serve the area.
Are you a contractor?
No. We are a referral service. You contract with and pay the contractor directly.
Request a referral
Four fields. We will call you back and refer you to an independent contractor. Our call line is coming soon.
Need a restoration contractor in Dallas–Fort Worth?
Tell us what happened and we will refer you to an independent contractor.